Delivery is next working day for UK (mainland) customers, other countries vary but a delivery date will be provided upon completion of your order.
The correct shipping charge will be calculated at checkout. For more information email email@example.com
Please note surcharges are added to addresses that are deemed to be remote.
Please note for export customers outside of the EU invoices do not include local import duties or other taxes. If customer fails to pay such duties which results in package being returned to us, we reserve the right to charge you shipping for both ways and a restock fee of up to 25% of the goods value.
Damages, discrepancies & returns must be notified to us within 2 days of receiving goods by e-mail to firstname.lastname@example.org , quoting your order number, name, address, description of the product and reason for sending back. In the case of damages, a photo of the fault should also be provided. Should you wish to return faulty item/s, please ensure you return it in its original condition, within 7 days of receiving it. Once we have received your returned item/s, it will be refunded, exchanged or credited towards your next order. We will not be able to accept any items which might have been damaged by mishandling, during customization or alteration